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October 15th, 2021, 1:17 pm
#1
* Abilene ** Abilene *
  • Joined: October 15th, 2021, 12:03 pm
  • Posts: 1

Yesterday when I powered up my 640, I press start and the default 350 temp shows up, but the 3 lines show it's cooling. it proceeds to light and stays lit but the temp remains low, about 200 or so.

Seems like it might be a thermometer issue - anyone have guidance on how to fix? Thanks!

October 15th, 2021, 1:23 pm
#2
Site AdminSite Admin
User avatar
  • Joined: August 15th, 2014, 10:48 am
  • Posts: 33

Sorry to hear about this. This is indicative of a bad thermocouple and will need replaced. Contact Customer Service by calling 877-409-6337 option 2 or sending an email to customerservice@yodersmokers.com. Th thermocouple has a 3 year warranty from original purchase date or manufacture date of the cooker. Please have your serial number available when contacting Customer Service.

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