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Fireboard schedule stops running
Posted:
July 11th, 2020, 12:32 pm
by scooter
I have had my 640 for about 6 weeks now. I have probably cooked on it 7 or 8 times. It has been hit or miss with the fireboard schedule. Maybe half the time I start the schedule, everything is fine than maybe an hour later I look and the schedule isn't running. I have even restarted the schedule only to find it stopped running again at some point.
Any ideas or others that have experienced this?
BTW, I have contacted Fireboard but they had little to say other than a loss of wifi signal may be the issue. I have a strong signal to the 640 and haven't experienced any issues connecting to it.
Just looking to see if someone has had this and found a solution. At this point I can't trust using the schedules.
Re: Fireboard schedule stops running
Posted:
July 15th, 2020, 12:19 am
by scooter
Whoops, guess I'm on my own with this issue. Setting the temp manually isn't a problem, was just fun creating and using the schedule
Re: Fireboard schedule stops running
Posted:
July 17th, 2020, 12:01 pm
by scoobycarolannc
scooter wrote:I have had my 640 for about 6 weeks now. I have probably cooked on it 7 or 8 times. It has been hit or miss with the fireboard schedule. Maybe half the time I start the schedule, everything is fine than maybe an hour later I look and the schedule isn't running. I have even restarted the schedule only to find it stopped running again at some point.
Any ideas or others that have experienced this?
BTW, I have contacted Fireboard but they had little to say other than a loss of wifi signal may be the issue. I have a strong signal to the 640 and haven't experienced any issues connecting to it.
Just looking to see if someone has had this and found a solution. At this point I can't trust using the schedules.
I had the same issue and emailed Fireboard since I thought it was an app problem. The updated the app and pushed a firmware update out to all the Yoders that addressed this. I haven't had this issue since around 7/10
Re: Fireboard schedule stops running
Posted:
July 20th, 2020, 3:24 pm
by kc0czi
I've experienced the same issue - most recently - yesterday. Any chance you could share your versionImage and yfbVersion information?
Re: Fireboard schedule stops running
Posted:
July 23rd, 2020, 10:09 am
by scooter
Thanks. I have been back and forth with fireboard ever since. I will forward this to them.
Re: Fireboard schedule stops running
Posted:
July 23rd, 2020, 3:12 pm
by scooter
kc0czi wrote:I've experienced the same issue - most recently - yesterday. Any chance you could share your versionImage and yfbVersion information?
On the About menu:
Model: YS640
Version: 1.0.18
FireBoard Version:
1.0.20
In the device logs
yfbVersion 1.0.18
Update: Fireboard support just queued up version 1.0.21. We'll see if it help.
Re: Fireboard schedule stops running
Posted:
July 25th, 2020, 8:53 pm
by scooter
Well I have FW ver 1.0.21. I did a cook this weekend and once again the schedule stopped. So, the update didnt fix the problem. I think it now happens every time I cook.
Re: Fireboard schedule stops running
Posted:
August 3rd, 2020, 2:05 pm
by kc0czi
scooter wrote:Well I have FW ver 1.0.21. I did a cook this weekend and once again the schedule stopped. So, the update didnt fix the problem. I think it now happens every time I cook.
Can confirm. I'm on version 1.0.21 as of now: a cook session won't stay active. It stops as soon as app focus changes, or if my phone goes into sleep mode. FWIW I checked and Background App Refresh is enabled in my iOS device for the Fireboard app.
Re: Fireboard schedule stops running
Posted:
August 3rd, 2020, 4:12 pm
by kc0czi
I *MAY* have stumbled upon a potential resolution:
In the fireboard app dashboard, top left there is a choice of two 'views'
- Show All
- Show Active
It has been my experience today:
- If the dashboard is only showing the active probes, then the drive program continues to run.
- If the dashboard is showing ALL probes (and one is inactive), then the drive program fails.
Anyone else able to give this a try? I've also provided this feedback to Fireboard.
Re: Fireboard schedule stops running
Posted:
August 9th, 2020, 4:27 pm
by scooter
kc0czi wrote:I *MAY* have stumbled upon a potential resolution:
In the fireboard app dashboard, top left there is a choice of two 'views'
- Show All
- Show Active
It has been my experience today:
- If the dashboard is only showing the active probes, then the drive program continues to run.
- If the dashboard is showing ALL probes (and one is inactive), then the drive program fails.
Anyone else able to give this a try? I've also provided this feedback to Fireboard.
I moved my wireless router on the outside chance it was a wireless issue. Cooked a brisket today. The schedule worked for about 12 hours. But in the end the schedule stopped again. I didn't see your post about active probes. Will try that next weekend.
Re: Fireboard schedule stops running
Posted:
August 9th, 2020, 4:39 pm
by scooter
Fyi, I don't see that setting.
Re: Fireboard schedule stops running
Posted:
August 12th, 2020, 8:45 am
by kc0czi
There's a difference in iOS and Android.
Since 'Meat 2' is displayed, you're currently in 'show all' mode (showing all probes). In my experience that's the mode that will shutdown a program because a probe is not sending data (even though it's not part of the program).
Perhaps in the three-dots menu you could choose a 'show active' mode.
I've sent my findings to Fireboard, to be honest, they didn't seem very concerned, nor interested.
Re: Fireboard schedule stops running
Posted:
August 13th, 2020, 4:18 pm
by scooter
scooter wrote:Fyi, I don't see that setting.
Screenshot_20200809-143856_FireBoard.jpg
FYI, I did find the "show active" setting. I will try that on my next cook. Thanks.
Re: Fireboard schedule stops running
Posted:
August 14th, 2020, 3:14 pm
by scooter
kc0czi wrote:I *MAY* have stumbled upon a potential resolution:
In the fireboard app dashboard, top left there is a choice of two 'views'
- Show All
- Show Active
It has been my experience today:
- If the dashboard is only showing the active probes, then the drive program continues to run.
- If the dashboard is showing ALL probes (and one is inactive), then the drive program fails.
Anyone else able to give this a try? I've also provided this feedback to Fireboard.
I did a short 1 hour+ cook last night using the "show active" option and the schedule did not stop.
I will try it again with a longer cook and see what happens. Hopefully it is just a software bug and it works again.
Thanks!
Re: Fireboard schedule stops running
Posted:
September 2nd, 2020, 4:28 pm
by scooter
Fireboard support updated my firmware to .23 about a week ago. Since than I have had 3 cooks and the schedule has worked each time.