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Problem with retro kit....

PostPosted: November 9th, 2019, 12:19 am
by TaylanHaase1
Hi,
I received my ACS upgrade kit for my YS640. I just started the install and have a problem with the antenna extension wire. Both the ends are female and the one that the antenna attaches to should be male. See photo attached. I already upgraded my YS1500 and that one was correct. I’m very disappointed that I cannot finish this upgrade. I love my Yoders and wouldn’t trade them for anything else. What do I need to do to rectify this problem.

Thank You.

Jeff

Re: Problem with retro kit....

PostPosted: November 10th, 2019, 2:56 am
by patrickd26
I think I read in another forum that this happened to someone else. I would contact Yoder support and they will make it right. I purchased the upgrade, and had my own issue (self-inflicted). Yoder support was awesome. Like, once they are aware of a problem like this, they want to get it fixed faster than you do. Great service.

Re: Problem with retro kit....

PostPosted: November 10th, 2019, 11:32 am
by Yoder_Herb
Please send us an email to customerservice@yodersmokers.com so we may properly help you.