Share your success stories about your Yoder Smokers product purchase and use. Share what you have learned about your Yoder Smokers product.
February 4th, 2015, 8:36 pm
#1
wts
* Abilene ** Abilene *
  • Joined: August 31st, 2014, 6:53 pm
  • Posts: 8

Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joey, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~

February 4th, 2015, 9:15 pm
#2
* Kingman ** Kingman *
User avatar
  • Joined: August 16th, 2014, 7:43 pm
  • Posts: 299
  • Location: NORTH

I spent a couple years devouring info via the web about Yoder products,,,
I have never heard anyone say anything other than
"absolutely top notch" customer service...


Yoder-Fi

~All that is gold does not glitter ~ Not all those that wander are lost~
~20" Yoder "Swiss Army Knife" Stick Burner~

Return to Owner Success Stories