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February 16th, 2016, 5:38 pm
#1
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Yoder YS480/YS640 Heat Diffuser Plate Update Program (USA only)

Yoder Smokers recently changed the design of the heat diffuser plate for the YS480 and YS640. The new heat diffuser plate is reinforced to allow higher heat cooking without removing the diffuser (this is NOT the optional 2 piece diffuser). The new reinforced diffuser plate started shipping in all cookers January of 2016.

To allow all customers, with the original heat diffuser plate, to take advantage of this new reinforced heat diffuser plate, Yoder Smokers is offering an update for $29.95 for the YS640 and $26.95 for the YS480. This is a shipping and handling fee, and is only available directly from Yoder Smokers. (*Tax will apply to this transaction if you are in the state of Kansas*)

Here is how to qualify for the update:

1. Register your cooker using this link: http://www.yodersmokers.com/warranty-registration-form

2. Forward the verification email that you receive after registering, to customerservice@yodersmokers.com and request the reinforced heat diffuser update.

3. We will contact you for your payment information and process your order.

If you have already registered your cooker, follow these steps:

1. Send customerservice@yodersmokers.com a request for the new reinforced heat diffuser plate, and include your full name, zip code, serial number, and model.

2. We will verify the registration and call you for your payment information and process your order.

Yoder_Herb
February 16th, 2016, 7:00 pm
#2
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Is this program for the 2 piece difusser with the trap door? If not, is there a discount to get the 2 piece rather than a 1 piece?

Proud owner of YS640 since Fe. of 2012
February 16th, 2016, 7:04 pm
#3
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This is not for the 2 piece. It is for the new reinforced standard heat diffuser. The 2 piece diffuser is not part of the update program.

Yoder_Herb
February 16th, 2016, 8:20 pm
#4
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What temp is this new diffuser rated for?

February 16th, 2016, 8:39 pm
#5
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It as tested it at the highest heat the cooker is capable of producing. Is there a concern?

Yoder_Herb
February 16th, 2016, 9:23 pm
#6
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Not at all was just curious.

Thank you Herb!

February 17th, 2016, 10:43 am
#7
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Herb

Will this program be available to Canadian owners and if so when do you expect them to ship.

Thanks so much

February 17th, 2016, 10:48 am
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Coffeebob wrote:Herb

Will this program be available to Canadian owners and if so when do you expect them to ship.

Thanks so much


Logistics of the program outside the USA take time and obviously cost much more. This is being worked on now. At this point we have no timeframe that we can pass on to you.

Yoder_Herb
February 17th, 2016, 8:15 pm
#9
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What about Canadians who live close to the border and the plate can be shipped to a USA address?

February 17th, 2016, 9:14 pm
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I do not believe that there is an issue at all with this, as long as it ships to an address in the US. Follow the directions, and when you are called for payment, make sure that the ship-to address is communicated.

Yoder_Herb
February 18th, 2016, 9:06 am
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I just received and used my 2 piece diffuser plate and in my opinion I would rather have that. My old diffuser plate was warping and with the option to get it replaced for $29 is great. But after using the 2 piece diffuser plate I would rather spend the money to buy it, it just makes it way to convenient in my opinion.

February 22nd, 2016, 11:14 pm
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Is there a picture of the new one so I can see if it was included in the YS640 I bought in January? I bought it in Canada because it was the closest dealer to me.

Last edited by Skwerl1 on February 23rd, 2016, 12:22 am, edited 1 time in total.
February 22nd, 2016, 11:20 pm
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Skwerl1 wrote:Is there a picture of the new one so I can see if it was included in the YS640 I bought in January?


If your build date is January 2016, you have the new plate.

reinforced diffuser.jpg

Yoder_Herb
February 23rd, 2016, 12:23 am
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February 28th, 2016, 6:46 am
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Hey Herb...whats the expected time frame from when we completed the form to when the new diffuser should arrive? I sent in the information, but I have yet to receive a confirmation email to send to customer service. I was just curious. Thank you.

February 28th, 2016, 9:59 am
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The email should have been immediate. Check your spam/junk/trash.

Yoder_Herb
February 28th, 2016, 3:45 pm
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swinosbbq2008 wrote:Hey Herb...whats the expected time frame from when we completed the form to when the new diffuser should arrive? I sent in the information, but I have yet to receive a confirmation email to send to customer service. I was just curious. Thank you.


Mine shipped the day after. Rep called me in my availability time frame, received it 2 days after it shipped.

Great service!

March 2nd, 2016, 11:07 am
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Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.


I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.

March 2nd, 2016, 11:12 am
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gizmo wrote:
Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.


I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.


Do you get an error if you try to register again?

Send an email in anyway, we can check if the registration information came through to us.

Yoder_Herb
March 2nd, 2016, 12:24 pm
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Hello Herb,

I have registered, ordered and paid for mine. I got the receipt but never got shipping information as to when it will be shipped.
I have paid on 02/25/2016. Do you know when mine will ship?

March 2nd, 2016, 4:58 pm
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You will receive shipping confirmation when it ships.

Yoder_Herb
March 2nd, 2016, 7:39 pm
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March 5th, 2016, 12:43 pm
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Yoder_Herb wrote:
gizmo wrote:
Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.


I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.


Do you get an error if you try to register again?

Send an email in anyway, we can check if the registration information came through to us.


Thanks for the help. I sent in an email and received a call

March 8th, 2016, 11:04 pm
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Got mine today. Joey works fast.

yoder 640
March 17th, 2016, 7:41 pm
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Hello Herb,

New YS640 owner here...my build date shows January 11, 2016....but I received the old diffuser plate. When you say manufactured January 2016, did you mean, AFTER the 11th?

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