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November 4th, 2018, 8:30 am
#1
* Abilene ** Abilene *
  • Joined: November 3rd, 2018, 9:59 pm
  • Posts: 1

I have a ys640 and the controller buttons are really sticky in general (you press them in and they don't release quickly or easily and it has been that way since day 1). Well the prime button is pushed in and it's not releasing. It's stuck. Any ideas?

November 4th, 2018, 11:02 am
#2
Site AdminSite Admin
User avatar
  • Joined: April 18th, 2014, 3:12 pm
  • Posts: 2408

The areas that you press on the controller are not buttons. It is an overlay with an adhesive back that allow you to press the underlying button.

If you are having issues, send us an email with pictures, your name, shipping address, phone number, cooker serial number and build date to customerservice@yodersmokers.com

Yoder_Herb

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