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April 9th, 2017, 5:01 pm
* Abilene ** Abilene *
  • Joined: April 9th, 2017, 4:17 pm
  • Posts: 13

I just got a ys640 yesterday. Did a 3 hour burn in followed by a pork loin. Shut down went smooth unplugged it and put it away. Today I pulled the burn pot and dumped reinstalled and plugged it in. It started so I closed the lid and came back to 168. BBQ delight pellets where cleaned out of hopper and then vacuumed out all the dust and small pieces and still it won't turn. Unplugged for 3 minutes in between tests. My wife is all over my case about spending this much and now it's down. Any ideas

April 9th, 2017, 5:08 pm
Site AdminSite Admin
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  • Joined: April 18th, 2014, 3:12 pm
  • Posts: 2086

Ryan, very sorry to hear you are having issues. I see that you have also sent an email to us.

Please email us the serial mumber, build date and your shipping address, so we may better help you.

We will handle your situation via the email you sent.


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